Please check out our FAQ page for all common questions you may have. A short version of our FAQ page could be found below as well.
If it couldn’t help resolve your issue, please do not hesitate to email us at: [email protected], or use the contact form below to let us know.
We are always around to help.
Online Gaming Gear Team
Frequently Asked Questions
If you couldn’t find the answer to your question here, please send us a message.
Shipping fee shall based on the product wait and our standard shipping fee is $4.95. However, we offer free shipping for all orders over $50.
We partner with Paypal in order to provide a safe and secure payment solutions for all transaction.
Your order will be processed within 3 business days as from the date of making payment. The shipping time will vary from 2 to 3 weeks
No credit card information is ever stored on our servers.We use Paypal.com, one of the most secure and reputable payment processors available. All card numbers are encrypted on disk with AES-256 and decryption keys are stored on separate machines.
The order will be sent to our warehouse’s staffs. They will then test the product to make sure it work, then it will be packed and send to 3rd Postal Service. Your tracking code will be sent to your email address as soon as we have it.
An invoice and order confirmation will be sent to your email address. Please remember to check your email, including the Spam box