Frequently Asked Questions

If you couldn’t find the answer to your question here, please send us a message.

What are the delivery charges for orders from the Online Shop?

Shipping fee shall based on the product wait and our standard shipping fee is $4.95. However, we offer free shipping for all orders over $50.

How to track my shipment?

All yours shipments could be track in My Account tab. You can also contact us at [email protected] if you couldn’t find it there.

Which payment methods are accepted by Online Gaming Gear

We partner with Paypal in order to provide a safe and secure payment solutions for all transaction.

How long will delivery take?

Your order will be processed within 3 business days as from the date of making payment. The shipping time will vary from 2 to 3 weeks

How secure is shopping in the Online Shop? Is my data protected?

No credit card information is ever stored on our servers.We use, one of the most secure and reputable payment processors available. All card numbers are encrypted on disk with AES-256 and decryption keys are stored on separate machines.

What exactly happens after ordering?

The order will be sent to our warehouse’s staffs. They will then test the product to make sure it work, then it will be packed and send to 3rd Postal Service. Your tracking code will be sent to your email address as soon as we have it.

Do I receive an invoice for my order?

An invoice and order confirmation will be sent to your email address. Please remember to check your email, including the Spam box